Michigan Mountain Biking Association
volklgirl wrote:Sounds like your shop totally dropped the ball. Chain length and shifting performance should have been checked by the shop during the assembly process......this is not a problem with the bike or manufacturer, it is a problem with the builder/seller.
Sorry for your luck. Hope they make it right for you!
tagheuer02 wrote:I understand your frustration, but it sounds like you might be making a little too much of this...as ibisman noted, if its a trail bike you're gonna beat the finish up over time anyways...
I know it sucks....but it doesn't sound reasonable for them to give you a new frame or anything....
can't you just touch up the paint work?
Katoom wrote:Well, on my first ride the chain tangled in the frame and sprocket (sprocke guard) when I tried to shift the front sprockets. What a disappointment (but more disappointment to come). Needless to say it's hard to ride when you can't use all the gears plus it chewed all the paint of the frame there.